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Privacy policy


1.1. This Privacy Policy (“Policy”) forms part of the Terms and Conditions (“Terms”) relating to your membership to ‘Shehana’.

1.2. Shehana (“Shehana” “we” “us” or “our”) is committed to safeguarding the privacy of the personal information that is provided to us or collected by us during the course of our business as well as the personal information we receive from you (“User”, “you” or “your”).

1.3. This Policy, describes how and why we collect, store and use personal information, and provides information about your rights. Please read the following information carefully to understand our views and practices regarding how we handle personal information.

1.4. For the purposes of applicable data protection law, Shehana is the “data controller” of your personal information.


2.1. By registering for membership to Shehana, you consent to our collection, use and disclosure of your personal information in accordance with the terms of this Policy. You may withdraw such consent at any time, however this will not affect the lawfulness of the processing based on your consent prior to the withdrawal, or where we have other legitimate reasons for processing your personal data.

2.2. We may collect and process the following personal information:

(a)           Information you give us:

(i) You will be required to give us information about you when registering for membership to Shehana, or by corresponding with us by phone, e-mail or other electronic means, or in writing, as well as other information you provide directly to us, including in conversation with our employees and staff. 

(b)           Information we collect about you: 

With regard to each of your visits to our website, we may automatically collect the following information:

(i) technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system; and

(ii) information about your visit; services you viewed or searched for; page response times, download errors, length of visits, page interaction information (such as scrolling, clicks, and mouse-overs). 

(c)           Information we receive from other sources:

We may also receive information about you from other sources such as local authorized business partners and service providers. 


3.1. We use your personal information for the purposes where permitted by applicable law as follows:

(a) Where this is necessary for purposes of completing your membership to Shehana:
(i) assessing your membership application,
(ii) assessing your eligibility for membership, and
(iii) continue and maintain your membership to Shehana:

(b) Where you give us consent:
(i) sending you newsletters related to the activities of Shehana and for other marketing purposes;

(c) For purposes which are required by law:
(i) responding to requests by government or law enforcement authorities conducting an investigation;
(ii) complying with any applicable legislation.


4.1. We may also share your personal information with third parties including certain service providers we have retained, such as Partners and Sponsors or other necessary entities, with your consent before doing so.

4.2. We may also disclose your personal information to law enforcement authorities or other government officials.

4.3. We may also disclose your personal information to any competent administrative or judicial authority in prevention of money laundering and terrorist financing in compliance with the Prevention of Money Laundering regulation, for the purposes of preventing any operation related to money laundering or terrorism financing.


Your personal information may be transferred to and stored in servers and facilities located in your region or another country, in accordance with Federal Law Decree No. 45 of 2021 Concerning the Protection of Personal Data. Some of these countries do not provide the same level of data protection as the country in which you reside and are not recognized by the regulatory authorities as providing an adequate level of protection.

When we transfer your information to other countries, we will use, share and safeguard that information as described in this Policy. We only transfer personal information to these countries, with your consent, when it is necessary for the services we provide you, or subject to appropriate safeguards that assure the protection of your personal information, such as standard contractual clauses.


6.1. We, or trusted third parties on our behalf, may contact you by email or post with information about Shehana or its activities or promotions that might be of interest to you. Where necessary, at the time that you provide your personal information to us, you will be given the opportunity to indicate whether or not you are happy for us to use your personal information in order to tell you about such services and promotions.

Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of our services. You may, at any time, withdraw your consent to receive commercial marketing communications by clicking on the link provided in the relevant email, or by contacting us on the details provided below.


Our website may link to other, unaffiliated third party websites. Please note that Shehana is not, and cannot, control or be responsible for the content or privacy and confidentiality practices of any third party websites. You must always carefully review the privacy and confidentiality policy of any third party website that you may visit in order to understand how the operators of that website may collect, store and use your personal information.


We may from time to time make changes to this Policy. Please check back regularly to keep informed of updates to this Policy. These changes are effective immediately, after they are posted on this page.


If you have any questions about this Policy, or our processing of your personal data, please contact us at or